Security

Your comms stay yours.

CommsWatch is built for productions where what’s said on headset never leaves the building, unless you decide it can.

Listen-only by design

No talk path, so CommsWatch can never key a channel, inject audio or end up on air.

You choose what’s heard

Monitor only the channels and P2P keys you select. Excluded keys are never captured, not even temporarily.

You choose what’s kept

Set audio and transcript retention separately, down to “process and discard”: alerts only, nothing stored.

Encrypted end to end

TLS 1.3 in transit, AES-256 at rest, per-customer keys. Your audio is never used to train shared models without written opt-in.

Deployment

Run it where your policy says.

CloudPrivate cloudOn-prem appliance
Where audio is processedCommsWatch cloud, region of your choiceYour AWS / Azure / GCP tenancy1U server in your rack or OB truck
Internet requiredYesYes (your network)No. Fully air-gapped mode available
Best forTouring, events, small venuesNetworks with cloud policiesSensitive broadcasts, government, high-profile talent
PlanAll plansEnterpriseEnterprise
SOC 2 Type II · in progressGDPRDPA availableData residency: US · EU · UK
Crew transparency

Monitoring that crews know about.

Every plan includes a crew transparency kit: a printable notice for the comms room and a short on-headset announcement script, so everyone on the show knows which channels are monitored and why.

  • Printable channel-monitoring notice
  • On-headset announcement script
  • Per-channel exclusions for private conversations

Request the security pack

Architecture overview, data-flow diagram, retention options and our DPA.

Thanks. We’ll email the security pack within one business day.
About

Built by people who’ve been on the other end of the headset.

CommsWatch started on a live show where a failing beltpack and an unanswered camera call were both audible on comms, and nobody had the bandwidth to hear them in time.

Our mission is to give every comms engineer a second pair of ears, so live shows fail less often and recover faster.

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Founder name

Role · years in live production / comms

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Founder name

Role · broadcast engineering background

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Founder name

Role · speech AI background

Talk to the team

Book a demo