How it works

From headset to heads-up in under three seconds.

CommsWatch sits quietly on your intercom, turns speech into text, understands it in context, and speaks up only when it should.

1 CaptureDante / AES67 or 4-wire tapListen-only, never transmits 2 TranscribeSpeech to text in under 2 sTimestamped, per channel 3 AnalyzeAI reads each line in contextFaults, missed cues, safety Real issue? Log quietlyTranscript and audio keptSearchable after the show 4 Alert the engineerDashboard, Slack, Teams, SMSWith audio clip and reason noyes

The decision step is the product: routine traffic goes into the log, and only real issues continue to the engineer.

STAGE 01 · CAPTURE

Plugs in like another beltpack, but it never talks.

Connect over Dante/AES67, a matrix port, or analog 4-wire through an audio interface. Choose channels from a simple checklist mirrored from your matrix.

Matrix → Dante TX 1–16Receiving
4-wire port 22Receiving
CommsWatch talk pathNone, by design
STAGE 02 · TRANSCRIBE

Every word, timestamped, per channel.

Speech recognition tuned for headset audio, crosstalk and production vocabulary: “standby,” “go,” cue numbers, camera calls.

19:42:04PL 3RF 4, you’re breaking up again
STAGE 03 · ANALYZE

Context, not keywords.

An AI model reads each line against what came before it. “Camera 6, you there?” is routine once. Asked three times with no answer, it’s a problem.

20:14:21DIRReady camera 6
20:14:27DIRCamera 6?
20:14:33DIRCamera 6, are you there?
CoordinationRepetition ×3Score 0.91
STAGE 04 · ALERT OR LOG

Quiet by default. Loud when it counts.

Below your threshold, it’s logged and searchable. Above it, you get an alert with the clip, the transcript and the reason, wherever you work.

Unanswered call: camera 6Coordination
PL 1 · PROD20:14:33
“camera 6, are you there?” ×3, no reply (12 s)
▶ ClipAckAssignMute 15m
What gets flagged

Four categories. Clear rules.

CategoryExample phrasesNot flagged
Technical“You’re breaking up” · “I’ve lost you” · “No program in my ear”A single “say again” on a noisy line
CoordinationUnanswered calls · “Who has the stage manager?” · Missed standbyRoutine cue calls and “copy that”
RepetitionSame request 3+ times within a short windowNormal countdowns (“ten, nine, eight…”)
Safety“Hold” · “Stop” · “Medic” · “Clear the stage”Nothing. Safety language is always escalated.
< 3 s
capture to alert (target)
64
channels per instance
0
talk paths, by design
4
alert categories
Integrations

Works with your matrix.

Setup guides for each system are available on request during your pilot.

See it run on your show.

Bring your channel list. We’ll show you what it would have flagged.

No changes to your matrix. Listen-only. Cancel anytime.

Book a demo